Terms and Conditions

Terms & Conditions

Effective Date: July 18, 2026

Welcome to Home Sutra. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

Home Sutra ("we," "our," or "us") operates this website to offer quality home and lifestyle products. These Terms & Conditions govern your use of our website and any purchases made through it.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting on this page.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Pricing

  • We strive to display accurate product descriptions, images, and pricing.

  • Product colors may vary slightly due to differences in screen settings.

  • Prices are listed in Indian Rupees (₹) unless otherwise stated.

  • We reserve the right to modify prices, discontinue products, or limit quantities without prior notice.

4. Orders

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

    • Incomplete or inaccurate customer information

If your order is cancelled after payment has been received, the applicable refund will be processed to your original payment method.

5. Payments

We accept secure payments through trusted payment partners. By placing an order, you represent that you are authorized to use the selected payment method.

Cash on Delivery (COD) may be available for eligible locations and products.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.

While we work to ensure timely delivery, Home Sutra is not responsible for delays caused by courier partners or events beyond our reasonable control.

7. Returns & Refunds

Returns and refunds are governed by our separate Refund & Return Policy.

Customers are encouraged to review that policy before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Icons

  • Website design

is the property of Home Sutra or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Use automated tools to scrape or copy website content without permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Home Sutra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Our total liability, if any, shall not exceed the amount paid for the applicable order.

11. Product Availability

All products are subject to availability. We reserve the right to discontinue or replace products without prior notice.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Home Sutra does not control or endorse these websites and is not responsible for their content, privacy practices, or services.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Home Sutra

Email: pnrkeu@gmail.com

Phone: +919415770120

Website: https://homesutra.store/